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Managed inquiry service for venues

Turn More Venue Inquiries Into Scheduled Tours.

Venue Booking Desk helps your team answer questions, follow up with potential customers, and keep every event inquiry organized.

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Built for wedding venues and event spaces. Launching in South Florida. Serving venues nationwide.

Demonstration data — fictional venue

The Palm Courtyard (fictional)

Potential customer: Hi! We're looking at Saturday, October 17, 2026 for about 100 guests. What does your garden package include?
Booking Desk assistant: Congratulations! For 100 guests, our Garden Package (fictional demo pricing) includes the courtyard and pavilion for 5 hours, tables, chairs, and a getting-ready suite. Would you like to see it in person? I can offer a tour Thursday at 4:00 PM or Saturday at 11:00 AM ET.
Potential customer: Saturday at 11 works.
Assistant: You're confirmed for Saturday at 11:00 AM ET. I've sent the details and you'll get a reminder the day before. A member of the venue team can join this conversation at any time.

Sample messages only. No real customer, venue, or booking.

The problem

Inquiries arrive while your team is hosting.

Inquiries come in while staff are hosting events, conducting tours, setting up rooms, and managing vendors. A question that sits unanswered while a couple compares venues can mean a tour that never gets scheduled — not because your venue isn't right, but because the timing was wrong. Venue Booking Desk gives every inquiry a prompt, accurate first response based on information you approved, and keeps the follow-up moving until your team takes over.

What the service does

Everyday help, on every inquiry.

Approved answers

"What is your capacity for a seated dinner?" — answered from your approved packages and policies, never invented.

Qualification

Event type, date, guest count, budget, language, and tour preference collected in a natural conversation.

Tour scheduling

Real availability checked against your calendar — with buffers, staff hours, and time zones respected. No double bookings.

Reminders & follow-up

Tour reminders, post-tour follow-up, and polite inquiry follow-up that stops the moment someone replies, declines, books, or opts out.

Quote drafts

Draft quotes prepared from your approved pricing for your staff to review. Nothing with a price, discount, or contract goes out without human approval.

Daily summary

New inquiries, conversations needing attention, upcoming tours, and overdue follow-ups — in one clear daily summary.

How it works

Live in five steps.

1. We learn your venue

Your packages, prices, policies, FAQs, capacities, and photos — reviewed and approved by you.

2. We connect channels

Your approved inquiry email and calendar are connected securely.

3. Your team reviews

You test the assistant against your real questions and approve the setup before it goes live.

4. The assistant helps

It answers, qualifies, schedules, reminds, and follows up — and hands off to a person whenever needed.

5. You get reports

Clear activity reports: inquiries, response times, tours booked and attended, and outcomes.

Managed, not DIY

We configure, monitor, and maintain the system. You can also buy software directly — we are transparent about that. Venues choose us so they don't have to build and babysit it.

See How It Works in Detail

Simple, published pricing.

Starter $499/month + $750 setup. Growth $749/month + $1,000 setup. Multi-Venue from $1,299/month. Published limits, no fake discounts, no invented scarcity.

See Full Pricing & Limits

Common questions

Does this replace our sales team?

No. It handles first responses, qualification, scheduling, reminders, and follow-up. Your team makes every pricing, availability, and booking decision.

Does it generate new inquiries?

No — and we won't promise that. It helps you handle the inquiries you already receive, faster and more consistently.

Can it answer in Spanish?

Yes, on the Growth plan. Your approved content is reviewed by a person in both English and Spanish.

What happens when it doesn't know an answer?

It says so plainly, collects the question, and escalates to your team. It never invents prices, policies, or availability.

Who approves quotes?

Your staff, always. Quote drafts are prepared for approval and are never sent automatically.

See What This Could Look Like for Your Venue.

A 15-minute online demo using a fictional venue — or, if you prefer, your own public information, clearly labeled.

Book a 15-Minute Demo