Terms of Service

Effective November 5, 2026. Venue Booking Desk, operated by Carlos Vargas.

The service

A managed assistant service that answers inquiries using a venue's approved information, qualifies potential customers, schedules tours against verified calendar availability, sends reminders and follow-ups under the venue's rules, prepares quote drafts for staff approval, and reports activity.

What we do not guarantee

We do not guarantee bookings, revenue, inquiry volume, response outcomes, or search rankings. The service handles inquiries a venue receives; it does not promise to generate new inquiries.

Venue responsibilities

The venue approves its knowledge base, pricing, and policies; keeps them current; authorizes its calendar and email connections; and approves all quotes, discounts, contracts, and payment requests before they are sent.

Fees

Monthly fees and one-time setup fees are as published on the Pricing page or as quoted in writing for Multi-Venue. Third-party software or messaging charges not included will be disclosed before billing.

Acceptable use & messaging

Follow-up stops on reply, opt-out, decline, or booking. SMS is used only with verified consent and messaging setup. The venue is responsible for the lawfulness of its own lists and content.

Cancellation & data

Either party may cancel at the end of a paid term with notice as stated in the client agreement. On cancellation, the venue may export its data; we will delete venue data on request subject to legal retention.

Liability

To the extent permitted by law, liability is limited to fees paid in the three months before a claim. Final client agreements will be provided for review before any live payment is activated.