From setup to scheduled tours.
1. We learn your venue's packages and policies
You provide approved packages, prices, capacities, policies, FAQs, and documents. We build a versioned knowledge base. Nothing goes live until you approve it.
2. We connect the approved inquiry channels
Your inquiry email and calendar, connected with your authorization. Email is the default channel. SMS is enabled only after consent and messaging setup are verified.
3. Your team reviews the setup
Test conversations, edge cases, Spanish versions, and escalation rules — reviewed by your team before launch.
4. The assistant helps answer, qualify, and follow up
It identifies itself as an automated assistant, answers from approved information, collects event details, schedules tours against verified calendar availability, and follows up under your rules.
5. You receive clear activity reports
Daily summaries and monthly reports: inquiries, response time, qualified inquiries, tours booked and attended, quote drafts, and outcomes.
Human handoff, always available
Complaints, unusual requests, pricing conflicts, accessibility questions, and anything outside approved information are escalated to a person.